InTouch
A Unified Communications Client
InTouch is more than a soft phone, it is a Unified Communications client that enables users, including contact center agents and business users, instant access to available colleagues and information.
With InTouch, your enterprise is at the cutting edge of communications technologies,
and the application enables your company to provide customer service at its best. If you have Solidus eCare™ Contact Center and CMG, InTouch will make the most out of the two on the user’s desktop.
Besides offering basic soft phone features such as for placing and receiving calls, InTouch enables presence status management, conferencing, instant messaging and corporate directory searches.
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